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Frequently Asked Questions

WHAT IS THE DIFFERENCE BETWEEN HOT WATER EXTRACTION AND STEAM CLEANING?

Hot water extraction cleaning is a more thorough deep cleaning process. The process is done with the use of pressurised hot water being injected into the carpets fibres and then extracted out. (Similar to putting clothes in a washing machine). Steam cleaning uses less water and cleans only the surface of the carpet.

HOW OFTEN SHOULD YOUR CARPETS BE EXTRACTION CLEANED?

As a guideline we recommend yearly cleaning if you have children or pets in the house. Having your carpets professionally cleaned regularly helps to maintain them.

WHAT ARE THE BENEFITS OF CARPET CLEANING?

Hot water extraction cleaning is a safe and effective way to clean your carpets. The process uses hot water mixed with a soap solution, which is sprayed onto the carpet under pressure. We then agitate the carpet pile to work in the soap which loosens dirt, soiling and stains from the carpet and is then extracted.

HOW MUCH DOES IT COST TO CLEAN CARPETS?

There are several factors we have to consider when pricing to clean carpets. The type of carpet, size, age, condition, pets or children living there. Please contact us for a free no obligation quote.

CARPET STAINS WHY THEY HAPPEN AND HOW TO REMOVE THEM?

Carpet stains can be a tough topic but if we can't remove a stain no one will.

It's important to identify what is causing the stain, could it be protein based, oil based, jute browning or a build up of heavy footfall, so it's important to diagnose what the stain is before choosing a treatment method. We then choose the appropriate method to treat the stain and then thoroughly rinse through.

HOW LONG DOES THE CARPET TAKE TO DRY?

With favourable drying conditions, warmth and air movement, carpets are normally dry between 4-6 hours.

IS THERE A WAY TO MAINTAIN MY CARPETS SO THEY DON'T GET SO DIRTY QUICKLY?

We would suggest regular vacuuming with the correct vacuum cleaner, our technicians can advise, and having a protective treatment applied after cleaning.

HOW DO I KNOW IF MY CARPETS NEED TO BE CLEANED?

Did you know that carpets are one of the dirtiest surfaces in the home. With the average person walking on the carpet 1-2 hours per day and even higher with pets in the house, it's no wonder carpets build up alot of soiling.

Regular professional carpet cleaning is a good idea for a variety of reasons,

1. Your carpets will stay cleaner for longer, meaning more time to enjoy them.

2. The quality of the carpets will last.

3. Clean carpets prevent infestation.

If your carpets are looking grubby, faded, tired, marked or stained it's time for a deep clean.

YOU CAN SCHEDULE A VISIT FROM ONE OF OUR PROFESSIONAL CARPET CLEANERS BY VISITING OUR CONTACT PAGE

I can honestly say I have come away from the whole experience feeling very happy with your outstanding service. I will definitely recommend youMr B, Bedhampton
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